Online sessions & COVID-19



DDIVAN responsibly supports the DOGC of 06/19/2020 of the «RESOLUTION SLT / 1429/2020, of June 18, which adopts basic protection and organizational measures to prevent the risk of transmission and promote containment of SARS-CoV-2 infection «. With entry into force on 06/19/2020, for the professional activities and services open to the public, the following precautions should be highlighted:
• Obligation to adopt organizational measures to give preferential attention to vulnerable people (according to health criteria), and who cannot wear a mask.
• The minimum interpersonal separation of 1.5 meters must be guaranteed, both for working people and for users, and a minimum individual space of 2.5 m2. If this is not possible, the use of adequate protection elements (masks, etc.) must be guaranteed. You cannot maintain distances of less than 1 meter in closed spaces, except between people who maintain a close relationship or contact on a very regular basis, or to carry out professional activities or care for people who require a shorter distance.
• Workers and users must have hydroalcoholic disinfectant solutions or, alternatively, soap and water.
• A person from the organization must be appointed who is responsible for compliance with hygiene and safety measures.
• Need for intensive cleaning and disinfection of spaces.

For this reason, as of 07/01/2020 despite holding initial and exceptional sessions in person, until further notice, PREFERENCE IS GIVEN TO THERAPIES IN ONLINE FORMAT.

The Online Session provides a series of advantages:

  • At present, you can avoid the feeling of anxiety that could be generated in face-to-face therapy with the use of a mask throughout the session.
  • Currently, the online format allows patients and therapists to see and talk without the interference (physical, emotional / cognitive) that the face-to-face mask could cause.
  • It can be useful to people residing abroad and to people with physical problems – rest, disability, illness ..-
  • Provide more flexible hours
  • More flexibility in the respective agendas
  • It supposes a minor economic investment -reduces time and displacement-





Due to the health situation of COVID19 I would like to inform you that the consultation, at the moment, has been organized to offer the maximum health security:
• Sessions will be spaced in order to sanitize the consultation between them and NYou will not need to use the waiting room.
• When you arrive at the consultation, you will need to wash your hands with the virucidal hydroalcoholic.
• You will need to use the double disinfectant mat when you enter. You will first step on the shoe disinfection area and then step on the drying area.
• You will need to leave your belongings (bag, keys, mobile phone, jacket … at the entrance. No one else must enter in 30 minutes until you leave.
• Everything is disinfected at the consultation, however you will have products if you want to do the same.

The consultation space has been reorganized so that we feel comfortable, spacious and safe. Once seated at the consultation, the distance and the desktop screen protector can allow you to do the session without a mask. However, it is advisable to remember to bring it for your personal use only:
• Mask or face shield
• Handkerchiefs
• A bottle of water
It is recommended:
• If you have contracted the disease or have symptoms, do not book your appointment until 14 days have passed without symptoms.
• If you have someone at home sick, avoid coming and remember that there is the option to do the session online.
• Take the temperature before the visit, if it is = / + 37.2 let me know.
• You must come alone -not accompanied-. Only the therapist and the patient will be in each therapeutic area. If I have to talk to a relative of the patients, the conversation will be online.
• As recommended by the authorities, use of the toilet will only be made in strictly necessary cases


Related to COVID-19…

in the case of an adult, when a serious event affects the community, a highly emotional condition is created that involves the
individual and community. The critical event itself can cause very intense emotional reactions that
they can interfere with the ability to function both during exposure and after, with times
different and individual.
From the moment of the exhibition until today the following phases can occur:
– Shock phase (feeling of strangeness, unreality, not being yourself, not feeling your own body,
confusion, spatial or temporal disorientation). Shock is part of the acute physiological reaction
against stress and is a mechanism that allows you to keep a certain distance from the event, necessary to
cushion the impact and perhaps meet the needs of the first phase.
– Emotional impact phase: you can experience a wide range of emotions such as sadness, guilt,
anger, fear, confusion and craving. Somatic reactions such as disorders may also develop.
physical (headache, gastrointestinal disorders, etc.), due to the difficulty of recovering a state of
– Coping phase: we begin to wonder about what has happened, to look for explanations,
going to all our resources (“Why is this event happening?”, “What can I do?”, “Why
that now?”)
Here are the most common reactions, which can last a few days and / or weeks:
– Intrusiveness: recurring images, involuntary and intrusive memories (flashbacks).
– Avoidance: is a vain attempt to avoid thoughts or feelings connected to the event.
Inability to get close to things that are connected to the event.
– Depressed humor and / or persistent negative thoughts. Negative beliefs and expectations about
yourself or about the world (for example, starting to have thoughts like “the world is totally
– Persistent and irrational feeling of guilt towards oneself or others for having caused the
traumatic event or its consequences, generally, derived from having lived direct experiences
contagion or contact.
– Feeling of guilt for having survived.
– Persistent negative emotions connected to trauma (for example feeling fear, horror, rage, guilt,
shame; for a long time and when the situation seems to improve)
– Difficulties sleeping and / or feeding problems: difficulties falling asleep,
waking up during sleep, frequent nightmares, or sleeping too much.
– Marked decrease in interest in pleasant activities.

There are important individual differences in the onset, duration, and intensity of these reactions.


AEE Asociación EMDR España.

EMDR Europe Association –